Oh you are most welcome, I'll be writing the second part this weekend :) I hope that everyone remembers to be a bit more diligent with this type of occurrence being a possibility! My poor mom didn't know what hit her. I was so proud of her for getting as far as she did, it's such a shame about this law!

A travel agent would probably help but again, they do make mistakes however if they made a mistake, I bet you it would be under insurance! Definitely suggest always checking over everything, it can't hurt <3